FREQUENTLY ASKED QUESTIONS
PREGUNTAS FRECUENTES
All You Wanted to Know And More
Todo Lo Que Querias Saber Y Mas
Have a particular question you want to ask? At West Valley Pharmacy, we’re here to guide you every step of the way. Medications can be complicated, but we are here to help you manage your own health. Check out the answers to some frequently asked questions below. If there’s something on your mind that isn’t mentioned here, please get in touch directly.
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Tienes alguna pregunta en particular que quieras hacer? En West Valley Pharmacy, estamos aqui para quiarlo en cada paso del camino. Los medicamentos pueden ser complicados, pero estamos aqui para ayudarlo a controlar su propia salud. Consulte las respuestas a algunas preguntas frecuentes a continuacion. Si hay algo en su mente que no se menciona aqui, pongase en contacto directamente.
CAN I BUY GENERIC BRAND PRESCRIPTIONS EVEN THOUGH MY DOCTOR PRESCRIBED ME A BRAND NAME MEDICATION?
PUEDO COMPRAR MEDICAMENTOS GENERICOS DE MARCA AUNQUE MI MEDICO ME RECETO UN MEDICAMENTO DE MARCA?
YES YOU CAN REQUEST A GENERIC MEDICATION AS LONG AS THERE IS A GENERIC AVAILABLE. ALL WE ASK IS THAT YOU LET OUR STAFF KNOW THAT YOU WANT GENERIC INSTEAD OF BRAND.
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SI, PUEDE SOLICITAR UN MEDICAMENTO GENERICO SIEMPRE QUE HAYA UN GENERICO DISPONIBLE. TODO LO QUE LE PEDIMOS ES QUE INFORME A NUESTRO PERSONAL QUE DESEA UN GENERICO EN LUGAR DE UNO DE MARCA.
WILL MY INSURANCE COVER ANY PRESCRIPTION MEDICINE I PURCHASE?
MI SEGURO CUBRIRA CUALQUIER MEDICAMENTO RECETADO QUE COMPRE?
INSURANCE DOESN'T ALWAYS COVER EVERYTHING. THEY WILL COVER THE MEDICATIONS THEY HAVE LISTED ON THERE FORMULARY. IF YOUR MEDICATION IS NOT COVERED WE CAN ALWAYS CALL YOUR DOCTOR TO HAVE IT SWITCHED TO SOMETHING THAT IS COVERED.
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SI, PUEDE SOLICTAR UN MEDICAMENTO GENERICO SIEMPRE QUE HAYA UN GENERICO DISPONIBLE. TODO LO QUE LE PEDIMOS ES QUE INFORME A NUESTRO PERSONAL QUE DESEA UN GENERICO EN LUGAR DE UNO DE MARCA.
HOW DO I REFILL OR ORDER NEW PRESCRIPTIONS?
COMO RESURTO U ORDENO NUEVAS RECETAS?
TO REQUEST A REFILL SIMPLY GIVE US A CALL, LEAVE US A REFILL REQUEST ON OUR WEBSITE OR COME INTO THE PHARMACY AND LET US KNOW WHICH REFILLS YOU NEED. FOR NEW PRESCRIPTIONS WE ASK THAT YOU BRING THEM INTO OUR PHARMACY.
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PARA SOLICITAR UNA RECARGA SIMPLEMENTE LLAMENOS, DEJENOS UNA SOLICITUD DE RECARGA EN NUESTRO SITIO WEB O ACERQUESE A LA FARMACIA Y DIGANOS QUE RECARGAS NECESITAS. PARA RECETAS NUEVAS, LE PEDIMOS QUE LAS TRAIGA A NUESTRA FARMACIA.
Our Clients Ask
"Can I just walk into a pharmacy?"
You can talk to your pharmacist in confidence, even about the most personal symptoms and you don't need to make an appointment. It is possible to walk into any community pharmacy and ask to speak with the pharmacist.